We are looking for a driven SEO & UX Specialist, with 1 years - 3 years of experience in the digital industry, who's looking to be a big part of growing Europe’s #1 rated digital marketing agency for eCommerce and retail brands..

You’ll be able to demonstrate a strong passion for SEO and have an eye for what makes’ a good eCommerce website experience (UX).

If the above sounds like you, and you consider yourself truly passionate about helping clients reach their goals, keep reading...

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"Why Reload?"

  • To put it simply, we’re in business to create growth opportunities. Empowering Reloaders to experience career firsts and our brands to hit digital firsts, year after year.
  • We only hire people who will add to our team; individuals who are driven, passionate, keen to collaborate and will work hard everyday to grow professionally and to improve what we’re doing for our clients.
  • We aim to be the agency of choice for eCommerce and retail brands. This gives you the chance to become a true expert in a niche industry, deepening your knowledge and skills in eCommerce, retail & how to grow consumer brands.
  • As an independent agency, our London team of 12 is like a family. We actually enjoy work (yes, that's not a joke) as we're working in a fun & dynamic environment, collaborating with each other across the same clients, projects and campaigns, meaning we get to know each other extremely well.
  • Unlike most other agencies of our size, we’re also backed by 80 Reloaders across the world, with international offices and a global client base. You’ll have the opportunity to work on large brands, collaborate with our international teams and (post-Covid) travel to and work from our global offices.

We believe that not all agencies are created equal. Don't just take my word for it, look at what actual employees say about the company… https://www.glassdoor.co.uk/Reviews/Reload-Digital-Reviews-E2426960.htm

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"Okay, I'm hooked, but what's actually the role?"

In this role your tasks will be split into two different areas:

SEO:

  • At ease dealing with a high-pressure environment, juggling 10+ clients and resilient to hitting immediate deadlines. Showcasing your ability to be autonomous and organise your workload effectively, especially when spilling multiple plates at once. These will be vital to the role in ensuring deadlines are hit.
  • Working with a range of clients from global ecommerce retailers and brands, down to new start-ups who are trying to carve their share of the market. Because of the variety, no day is the same.
  • Problem-solving everyday. You’ll have a curious attitude that enjoys analysing and solving complex SEO and digital marketing problems.
  • Delivering SEO audits, migrations, keyword research, on-page deliverables & wider strategic SEO recommendations.
  • Regularly in conversation with clients. Unlike most agencies, we don’t keep our SEOers at a desk all day and you’ll have plenty of client contact and the opportunity to build genuine relationships. This means the right candidate will be confident coming up with ideas, talking to clients and presenting with passion.

UX:

  • Performing UX audits of eCommerce websites to provide recommendations on how brands can improve key UX metrics including Revenue per User, Conversion Rate and AOV
  • Planning & measuring the impact of A/B split tests to experiment of how to improve UX over time You'll be responsible for complete analysis of our projects

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"So what experience & skills do I need?"

  • Able to be smart and strategic in problem solving prospects’ digital needs. You’ll be doing plenty of research, number crunching and creative brainstorming with the team to put together plans.
  • Confident when talking to clients and collaborating with internal team-members. You’ll need to build relationships quickly with people, but be able to get your point across.
  • Strong project management and organisation skills to manage multiple deadlines.
  • Have a strong understanding of digital marketing. You'll have a theoretical background (i.e A Levels and a university degree or similar) and understanding of marketing, consumer behaviour and advertising to help you devise the strategies.
  • Strong theoretical understanding of SEO tools (Moz, SEM Rush, Search Console, Screaming Frog etc…) and UX tools (Adobe UX, Usability Hub, HotJar) and eCom platforms (Shopify, BigCommerce, Magento).
  • Proven experience of working within a relevant fast-paced agency environment and able to demonstrate high levels of resilience.

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"What will my first 6 months look like?"

Busy. We throw people ‘in the deep end’, you’ll be working with prospective leads straight away and we expect people to rise to the challenge and make the most of the opportunity.

Alongside this, you’ll be provided with a comprehensive induction program, including but going beyond just client service and sales skills, and focusing on developing your marketing and strategic skills outside of this.

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"And what about my progression after that?"

The learning curve is quick and Reloaders who started a few years ago are now leading strategic whiteboard sessions with clients, as if they've been in the industry for a decade!

If you show the drive, passion and willingness to develop, opportunities to progress will present themselves along the way, whether in London or one of our global offices.

Once Reloaders get to 6-12 months we run Career Growth Workshops to map out your potential career journeys, what career track you’ll likely take and what skills you’ll need to develop to get there. There will be plenty of opportunities for you to develop into a Senior, and then Team Lead position.

We always look after our own. All of our senior positions across the global business are taken by people who started their career at Reload - our GM in London began his Reload career as an Account Manager 6 years ago.

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"Any other perks?"

In addition to a competitive salary and all the regular benefits, once past 6 month probation we offer:

  • Between £300-£1,500 annual PD budget based on your seniority.
  • A phone contract and new iPhone/android.
  • Regular attendance at industry conferences & events to develop your skills.
  • Opportunity to apply to win an international trip to a digital conference or to work in one of our international offices paid for by the company.
  • Company & government-funded pension scheme.
  • 20 days holiday, 2 MIND days per year to support mental health and your birthday off!
  • Cycle2Work scheme

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    To apply for a role at Reload, please send your CV and make sure to include a cover letter in your application. A successful cover letter will include clear and concise answers to these questions:

    • What is it about this job which you’re interested in?
    • Why do you think you would be great for our company?
    • How would you take Reload to the next level?
    • Which digital marketing campaign or project which you were involved in are you most proud of?